Your team solved that problem six months ago.
Nobody wrote it down.
ScribeOps lives in your Slack. It watches engineers fix things, then writes the runbook they were never going to write. No forms. No prompts. They just… appear.
How it actually works
No setup wizard. No training period. Connect Slack, pick channels, done.
It listens for resolutions
Not every message. Not keyword matching. ScribeOps detects when a conversation shifts from “investigating” to “solved” — the resolution signal. It ignores the chatter and only wakes up when there's something worth capturing.
# What triggers ScribeOps:
✓ “that fixed it, deploying now”
✓ “root cause was the idle timeout”
✓ “marking this resolved”
# What doesn't:
✗ “anyone seen this before?”
✗ “looking into it”
It scrubs before it sends
A containerized engine in your environment strips PII, API keys, internal hostnames, and customer data before anything leaves your network. We literally cannot see your raw conversations.
“Hey █████, the API key sk-████
for ████.internal was wrong”
↓ becomes ↓
“The API key for [service] was misconfigured”
It writes the doc, asks one person to approve
The runbook draft shows up as a Slack DM. Read it, tweak if needed, tap approve. It publishes to Notion or Confluence. The whole interaction is about 30 seconds.
New runbook: DB Connection Pool Exhaustion
Works anywhere engineers solve things in chat
#incident-response
Post-mortems
The incident ends. ScribeOps has already drafted the timeline, root cause, and fix. Your engineer reviews in 30 seconds instead of writing from memory the next day.
#architecture
ADRs
Three engineers debate a decision. A consensus emerges. That's already an ADR — ScribeOps structures it and files it.
#ask-engineering
Onboarding FAQs
New hires ask. Seniors answer. Those answers become searchable docs. Next quarter's new hire finds them without interrupting anyone.
“We went from 12% ADR coverage to basically all of them. Nobody had to change how they work.”
— Engineering lead, 180-person company (beta)
We can't read your conversations.
Not “we promise not to.” Architecturally cannot. The redaction engine runs in your environment. By the time data reaches us, it's already sanitized.
In a full breach of our infrastructure, an attacker would find structured runbooks with redacted placeholders. No PII. No secrets. No raw chat.
Pricing
Per workspace, not per seat. Add your whole team — we don't charge you for having engineers.
Team
Most teams pick this$149/mo
per workspace
- Unlimited channels
- Slack + Teams
- RBAC mirroring
- SOC 2 export
- Analytics
- Priority support
Enterprise
On-prem deployment, custom LLM routing, SSO, SLAs, dedicated support. Basically: tell us what you need and we'll make it work.
Talk to us →All plans include a 14-day trial. No credit card needed. You can switch or cancel anytime.